What Our Customers Are Saying
-
-Anonymous
-
Had a great experience working with Craig McCarron in High River. Look forward to future transaction with the team.
Kevin Trenchard, 609 Montgomery Close SE, ALBERTAStore Location: High River -
Craig McCarron helped us purchase our new ride-on lawn mower for our acreage. He was helpful, knowledgable, and personable - made us feel we were at the right place to make our purchase. He went out of his way to make sure we had it delivered quickly, and also gave us information about other Kubota options for the future. Great experience!
-Anonymous -
Craig did a great job in sales. Made a good deal. And Shawn delivered and was great. Went through all the details.Thanks!
Kenneth West, Okotoks, CAStore Location: High River -
Bought a tractor and backhoe package from Derek awesome experience, have since been renting equipment for my company with James and again awesome experience!! both Derek and James go above and beyond to help us out! we will be life long customers!
Chris Bender, ALBERT, COCHRANE -
I have had a very pleasurable experience with Tractorland over the past year. I have acquired a total of 3 Kubota pieces at different times throughout the year. and every time proved to be seamless through the efforts of the Tractorland staff, especially Derek Bell. From prompt returns of quotes, to competitive pricing and financing, to always being more than willing to make sure I am satisfied. Any little hurdles we encountered were properly handled and we were able to get right back to work, even when one of my other pieces that was purchased elsewhere from a different manufacturer broke down, they quickly had a demo ready for me to use so I could finish my job. In a time when customer service seems to be a forgotten term of the past, and people take less and less pride in what they do, it was encouraging to deal with an establishment that still holds high standards.
Josh Routly Routly, ALBERTA, CALGARY -
Jim and I agree that all ratings are Excellent, a 5.The sales experience was excellent. We were provided with good information to make our choice. It was important to test drive different models. We did not feel pressured to purchase.Our one service experience was also a 5. Service was done quickly and the problem was fixed to our satisfaction.
-Anonymous -
I recently purchased a tractor from Derek Bell at the Calgary location. Derek is professional, friendly, efficient and easy to deal with. He goes above and beyond to ensure 100% customer satisfaction during and after the sale including product walk through and answering any questions. Derek is a pleasure to deal with and I highly recommend him.
Foothills Fencing IncMark Bartlett, AB, COCHRANE -
Recently purchased a used Mustang skid steer from Tractorland and was impressed with the service provided by James Morin.Knowledgeable on the equipment, spent time to explain details of the machine both in the yard and when delivered.
James Morin Morin -
James went above and beyond to help me out cannot say enough of there customer service
Kev Prosofsky, BC, PRINCE GEO
Thanks to High River Tractorland, and in particular Troy Fiander who was timely and personal to my initial website inquiry. What started as a need to address my wooded and hilly acreage fire smarting project, the ride on mower being my first choice, proved to be unacceptable after much discussion. Troy worked with me and my limited knowledge of subcompact tractors. During these challenging delivery times I was able to work the best solutions with Troy. Only positive suggestions and recommendations for implements was my experience and were all very helpful. There was no overselling, and I always felt I was in control, as the customer. In the end, some of the implements were not available because of supply and demand issues. Troy went a step further, and continued to source implements from around the country, to be included in my initial delivery. We were also able to prepare the tractor for stability, and work add ons like additional working lights and third function valve kits for front end equipment, not yet here. I was not expecting it, but was very pleased to receive a good portion of my initial order in the first delivery. I look forward to future dealings with the professionals at High River Tractorland. A pleasant experience overall.